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    Telephonation Telephonation.com is designed to be a user driven community, formed with the intention of creating a base for early adopters, consumers and professionals alike to exchange ideas, discuss new developments and generally experiment with VoIP technology.

Partner Spotlight

Get Connected: Online Broadcast August 4th to 5th 2015
The fact is, our current roadshow featuring independent Office 365 workshops in a handful of NFL cities is going swimmingly. We’re ahead of our plan for 100+ engaged and excited IT Pros per city, soaking up the fountain of knowledge from our hot shot speakers. ‘Nough said.
But we’ve had some learning along the way. One lesson is that traffic in every major city is a problem. It’s our biggest competitor to having you attend our workshop. So, we have a simple solution: a Connected Event that you can participate in from your office (even your home office!). Our online event is interactive, with video streaming from a Puget Sound studio, featuring live experts before a small studio audience, and YOU online. Your participation, including questions and comments, is paramount to the success of the connected event format!
Check out our new Get Connected video in the sidebar!
Learn more about Get Connected here.

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SkyKick launches CMaaS product category
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SkyKick, a Seattle-based cloud management software provider, announced today the launch of its new Cloud Management-as-a-Service product category. CMaaS is designed to help IT solution providers manage cloud-based applications from a unified platform through migration, backup and central management capabilities for cloud products including Dropbox and Office 365. “We are excited to usher in the next era for SkyKick—a global software company delivering cloud management solutions for partners,” said Todd Schwartz, SkyKick co-founder and co-CEO. “Cloud usage is expected to double in the next...
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Is Amazon Evil?
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A prominent Amazon Web Services (AWS) customer has just sent me an unapologetic missive that doesn’t take ownership for service degradation. Read on. The Crime This customer has a dependency on with its core line-of-business knowledge application. I’ve been told some of its features and functionality disappeared recently (a widget). While investigating “what the hell happened…,” as the client put it, an unsolicited excuse arrived from AWS that I have reprinted below. What concerns me is that Amazon doesn’t say “we’re sorry” and it hardly takes ownership of the malady. Here is the bottom li...
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Harrybbb at the US Open – Lessons Learned
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Pic 1: Harrybbb with Bob Lewis at the US Open! It was like living the Robert Redford-directed movie “Bagger Vance” where a down-and-out golfer attempts to recover his game and his life with help from a mystical caddy. No, I’m not talking about Tiger Woods (but I could be as I saw him walk by a few times; see the pic below). Instead, I’m talking about my personal journey pivoting from SBSer to O365er and reflecting on life along the way. Winners Happen Here! First, it was refreshing to hang with my friends at Concur Software, a Seattle-based expense management software company that was rec...
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SIP Trunking Offers Revenue Stream for Resellers and Savings for Customers
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By Pete Engler As a reseller, offering new or cutting-edge technology products and services to your customers can be high stakes. If the gamble pays off, you will have a happy, long-term customer who brags about their (now) tech-savvy business and your insightful recommendations that brought their business up to speed. If the solution is a bust, not only could you lose the confidence of that customer but also any hope for referrals could vanish, instantly. Many resellers witnessed this type of dilemma first-hand in the late 1990s, when VoIP (voice over IP) services and SIP (session interrup...
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Accelerate Your Opportunity and Modernize Your Business with IAMCP Seattle
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Hear from Microsoft Channel Chief, Phil Sorgen  Looking for insight into how partners are embracing transformation? Want to hear how Microsoft is enabling partners on their journey to Cloud? As partners begin to experience the successes of their transformation, they are surpassing and outperforming their peers. Join us June 25 with Microsoft’s Channel Chief, Phil Sorgen to learn how Microsoft stands in a unique position to accelerate their partners’ momentum and profitability in the cloud. You’ll gain insight into how we will rethink and rediscover how customers are lead...
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Karl Chat: Harrybbb and Karl Palachuk Catch Up
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Books and blogs and conferences, oh my! Harry Brelsford and Karl Palachuk, long-standing leaders in the channel community serving SMBs, together shared expertise and caught up late last week by releasing a podcast detailing upcoming events for SMB Nation and O365 Nation.  It’s a busy summer for SMB Nation, with two more Windows 10 Behind the Curtain events in Fort Lauderdale, Fla. and Austin, Texas; Office 365 Tour 2015 stops in Charlotte, N.C. and Boston, Mass.; and the fully-online Get Connected broadcast Aug. 4-5. Though the original plan was to focus on Azure and Office 365, the Get...
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MSPradio Segment Features Harrybbb to Discuss O365 and Microsoft Growth Opportunities
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Harry Brelsford is more than just our founder and CEO—he’s also a radio star, speaking as the featured guest for Continuum’s MSPradio. The segment, “Growth Opportunities with Microsoft & Office365: MSPradio 53,” shares with MSPs how small businesses are using Microsoft and the current opportunities and threats available by using Microsoft.  The industry continues to change, and Brelsford discusses everything from Windows 10 to reselling Office 365 and why we can’t count out Microsoft as a key player. Brelsford noted soon-to-be-released Windows 10 is an exciting development for MS...
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Rebel with a Cause – How to Extend W2k3S EOS > 07142015
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We’re one month away from the end of support (EOS) for Windows Server 2003 (W2k3S), and I’ve found several observations of note. The Buzz. Similar to Windows XP, I’m seeing a lack of overall excitement about the impending deadline. The messaging was overwhelming at the Microsoft Worldwide Partner Conference in Washington, D.C. last July, but the topic quickly dropped with the next news cycle. Procrastination. A recent communication from the BBC media outlet shared that one in four people procrastinate. I’d offer it’s at least that with the W2k3S EOS, as such is the attitude of the SMB IT...
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