The Microsoft Response Point team is hosting a new 2 day solution seminar at the IT Expo East trade show in Miami Beach, FL.

The show runs from Feb. 2 - Feb. 4. Learn more about the show here.

Our free Response Point Solution Seminar runs Feb. 3 - Feb. 4. Learn more about the latest from the Response Point team here

Below is the syllabus. Come hear from Microsoft R&D Team Members, OEM, VARs, and ITSPs.

Microsoft Response Point Solution Seminar
Description:
The Microsoft Response Point Solution Seminar is a 2 day Microsoft sponsored seminar geared towards IT Expo East VARs and Agents. It is focused on hands-on, pragmatic, and practical education of the Response Point solution and opportunities. Speakers will include VARs, ITSPs, and OEMS that are currently active in the Response Point ecosystem. Benefit from the learning’s of these partners, and leverage their lessons into successful business practices for your firm.

Tuesday, February 3th Presentations:

1. Microsoft Response Point Tutorial
Learn about the Microsoft Response Point software solution during this 90 minute hands-on tutorial delivered by members of the Response Point Development team. Topics will include: installation, configuration, customization, and SIP Trunking, and hardware and software management.
Presenter(s):
Marta Barillas, Microsoft Response Point Development Engineer
Luis Esparragoza, Microsoft Response Point Development Engineer
Microsoft
Time:
90 minutes

2. A VAR’s Perspective: Response Point as a Business Driver

Taking an end to end view of Response Point affords VAR’s an opportunity for multiple revenue sources. In this VAR delivered presentation, we will learn how Response Point can generate revenue and consulting opportunities from a transactional and recurring perspective.
Presenter:
Dave Bainum, Founder and Principal Consultant
RiteTech
Time:
60 minutes

3. Pre Sales Technical Overview on Response Point
Response Point is an OEM hardware and Microsoft software solution. This presentation is designed for a Pre Sales Engineer and/or Technical Support individual looking to gather the technical background on Response Point to allow them to sell and set up a basic system. The AastraLink RP hardware will be the basis for this presentation.
Presenter(s):
Steven Grinsztein, Field Engineering Manager
Aastra
Time:
60 minutes

4. An Integrated Solution: SMB Phone Goes to Market with Response Point
SMB Phone is a unique VAR and ITSP. Come learn how they identified Response Point as a key technical and business component in their nation-wide go to market programs focused on SMBs.
Presenter(s):
Erik Lagerway, Co-founder & CEO
Trent Johnsen, Vice President, Business Development
SMB Phone
Time:
60 minutes

5. Response Point OEM Roundtable
Interact with the key members of the Response Point Ecosystem. Hardware OEMs and Peripheral OEMs will be represented.

Presenter(s):
Microsoft, Aastra, D-Link, Syspine, Clear One, Sangoma, Quintum
Time:
60 minutes

Wednesday, February 4th Presentations:

1. Microsoft Response Point Tutorial (Repeat from Tuesday)
Learn about the Microsoft Response Point software solution during this 90 minute hands-on tutorial delivered by members of the Response Point Development team. Topics will include: installation, configuration, customization, and SIP Trunking, and hardware and software management.
Presenter(s):
Marta Barillas, Microsoft Response Point Development Engineer
Luis Esparragoza, Microsoft Response Point Development Engineer
Microsoft
Time:
90 minutes

2. Tips and Tricks in Selling Response Point Solutions
Join Sypsine’s Tom Burgess in a best practices discussion on selling Response Point solutions into the SMB space. Tom, an experienced VOIP and Telco professional with 20+ years of industry knowledge, will share his insights on how best to utilize the Microsoft brand, Response Point technology, and VAR/Agent expertise for successful selling.
Presenter(s):
Tom Burgess, National Distribution and Sales Manager
Syspine
Time:
60 minutes

3. Response Point Service Provider Roundtable
Interact with the key members of the Response Point Ecosystem. Service Providers will be represented and open to discuss their service offerings and VAR/Agent programs.
Presenter(s):
Bandwidth.com, Cbeyond, Junction Networks, NGT, Packet8, SMB Phone, TotalTel,
Time:
60 minutes